Co-operantics Conversations #5 is with David Charles of Sanford Housing Co-op – the oldest purpose-built housing co-operative in London. Founded in 1973, it has been transformed from a wasteland into a cosy, green and welcoming environment. Sanford Walk is home to 125 tenants, living in 14 houses and 6 flats.
Thanks for speaking to us. My first question is:
Q: In your view, which is a more powerful influence on members’ behaviour – policies, procedures and rules or a co-operative ‘culture’ within the membership?
A: The co-operative culture.
Q: How do new members ‘learn’ the prevailing culture of the co-operative?
A: Behaviour of members, not just in meetings, but generally. We have very little in the way of inductions.
Q: What might be the pros and cons of the various ways in which new recruits learn your culture?
A: An awful lot falls between the cracks and is only learnt when it becomes a problem. People can feel unwelcome, as if they are outside the group. It can take members a long time to feel comfortable enough to speak up – some never reach that point. It favours people who are outgoing and gregarious, who will ask questions and get involved without any encouragement. On the pros side: it requires very little effort on the part of the coop; it is down to the member’s own initiative.
Q: Have you considered other ways you might adopt?
A: New member workshops or training afternoons; having new member mentors or go-to contacts.
Q: Do you use a member agreement? (A document outlining what you can expect of your co-operative and what your co-operative expects from you; Rights and responsibilities of membership). If no, why not?
A: I don’t think so, not beyond our tenancy agreement and P&Ps (which most people haven’t read). Why not? Because it’s more work, I suppose, and because we don’t have much in the way of expectations either way.
Q: Have you seen your co-operative culture change over time? If so, why do you think this is?
A: The culture changes in waves. We’re currently riding one particular wave, with more and more of a certain kind of person moving in, which pushes other kinds of people out. But that’ll change again in the future, I’m sure. We’ve had all kinds of waves over the past 40 years. Why this particular wave now? Perhaps it’s a new generation of graduates who are more aware of environmental and community issues and want to make a difference to people and planet. The housing market is also increasingly expensive, which makes our membership process much more competitive, so we have many more potential members to choose from – but, rather than broadening our membership, our demographic has narrowed because people like to choose people like themselves. So more and more people sharing the same mindset.
Thanks a lot David!
Check out Sanford Housing Co-op
So what do you think? Do you have any thoughts, opinions, experience to share? We’d love to hear your comments or questions. Or if you would like to join in the ‘Conversations’ then answer the questions above, (feel free to add any further thoughts) and send to:
kate [at] cooperantics.coop
we’ll be happy to have a Conversation with you!
Don’t forget, you can find lots of tools, tips and techniques for building and nurturing a strong co-operative culture right here (see links above). Or contact us if you’d like us to run a workshop, or provide consultancy support, advice or guidance on co-operative skills. More information on our services can be found here.