This Notice covers our website and any communications or services that we offer.
At Cooperantics we aim to comply with the EU General Data Protection Regulations (GDPR).
We will always make clear to you at the time when we collect any personal data the legal basis on which we will process that data. We will process your data on the basis of:
- Your explicit consent e.g. if you sign up to a mailing list (at May 2018 we currently do not operate any mailing lists); or
- A contractual relationship e.g. when you contract us to provide services, buy tickets for an event, or where you are employed or volunteer for us; or
- Legitimate interest eg responding to enquiries, IT security, fraud prevention, maintaining “do not contact” lists; or
- A legal obligation eg if we are required to disclose the information to regulatory or government bodies eg HMRC, or when required to do so by the courts
We only collect the data that we need including data that will help us improve and administer our services. We collect two kinds of information:
- Information such as IP addresses, pages accessed and files downloaded through cookies. This helps us to analyse how people use our website. This does not identify you individually.
- Personal information such as your name, the organisation you represent, email and postal address, phone number, job description. You don’t have to disclose this information to browse our site, however you may not be able to access some of our services unless you disclose some or all of this information e.g. posting comments on our site (at May 2018 we have disabled comments on this site).
Use of Data
We only use your data to provide services that you have requested. We will communicate with you in the way that you have agreed to.
We may use third party processors through which we send out our newsletter, sell tickets and process and analyse the data we collect.
We will only share data where we are required to do so by law or with our third party processors. Personal data will not be transferred outside of the European Economic Area unless the country or territory that it is transferred to is considered to have adequate protection for the rights and freedoms of data subjects in relation to the processing of data as detailed in the guidance from the Information Commissioner’s Office (ICO) published at https://ico.org.uk/for-organisations/guide-to-data-protection/principle-8-international/
We will never sell or swap your information with other organisations to use for their marketing.
Where do we store your data?
We have measures in place to prevent the loss, destruction, misuse, alteration, unauthorised disclosure of or access to your personal information. Information we collect can only be accessed by authorised personnel who agree to abide by this policy. If we start to operate a mailing list we will use a GDPR compliant system which allows you to unsubscribe at any time by clicking on a link.
The transmission of data across the internet is not completely secure and whilst we do our best to protect your information, we cannot guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.
How long will we keep your data?
We will keep your information only for as long as we need it to provide you with the services and information you have requested from us. This means eg for newsletters we will periodically review the consent that you have given us and if necessary ask for re-consent, and for delegates to events we will only hold personal data beyond the event in order to enable us to analyse delegate engagement and to help us improve future events.
If you would like any further information about how we use and store your information please contact us.
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
In addition you have the right to
- Rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated.
- Restrict processing – you have the right to ask for processing of your personal data to be restricted if there is disagreement about its accuracy or legitimate usage.
- Right to data portability – you may ask us to provide your information to you – or another service provider – in a machine-readable format
Please contact us if you wish to exercise any of these rights.
Complaints about how we process your data should be make to the Information Commissioner’s Office.
Links to third party websites